1 All orders received by us are shipped subject to availability. We can only ship products for free to Mainland UK addresses. Please contact us on 01953 852929 for prices for delivery to other locations.
Products are normally delivered within 3-5 working days of placement of the order and confirmation of payment being received by us but may take longer at peak periods. Our aim is to despatch all orders received before 2pm on a normal working day on that same working day and goods are normally delivered within 3-5 working days but this time scale cannot be guaranteed. Delivery to mainland UK addresses as stated above is currently provided by us free of charge.
2 We reserve the right to ship products at a later date (up to 28 days after purchase) where the product ordered is not in stock at the time of purchase. In this situation you will be contacted and offered a full refund instead of delivery of the product.
3 We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be offered delivery via an alternative delivery method or or if we are unable to deliver we will offer a full refund.
4 We now include free delivery to mainland UK addresses regardless of order size.
5 We normally expect to despatch your goods within 1 working day of receipt of your order AND confirmation from PayPal or Cardsave that payment has been successfully processed. Delivery normally takes 3-5 working days from despatch using the Royal Mail 2nd class service.